Shipping Policy

Shipping Overview:

Orders placed on business days before 4:00 PM (GMT-6) usually begin processing the same day. If your order is placed after this time, it will start processing on the next business day.

Most orders are prepared within 0-2 business days, Monday through Friday. During busy periods or unexpected delays, it may take a little longer to get your order ready.

After your order has shipped, delivery usually takes 5-9 business days, depending on your location and carrier activity. In total, most orders arrive within about 5-11 business days from the time they are placed.

Shipping is free on all orders delivered within the United States.

Order Processing and Shipping
After you place your order, we’ll send you a confirmation email to let you know we received it. From there, our team will get your order ready, which typically takes 0-2 business days.

Once your package is on its way, we’ll email you a tracking number so you can follow the delivery progress.

Delivery Partners
We ship orders with trusted delivery partners. Depending on your location and the best available shipping option, your order may be delivered by one of the following carriers:

  • UPS (United Parcel Service)
  • FedEx

The carrier is selected automatically based on the fastest and most efficient option available for your order.

Delivery Timeframes
Once shipped, orders are generally delivered within 5-9 business days. 

Shipping Delays
If your order has not arrived within the expected timeframe, we recommend waiting an additional 2–3 business days and checking your tracking information for updates.

Please contact us at support@kvyzer.com if you need further assistance.

Order Cancellations
To cancel an order, please contact us as quickly as possible. We will try to stop the order before it moves forward, but cancellations cannot be guaranteed once processing has started.

Problems?
Have you opened your package and something went wrong? Take clear photos and send them to support@kvyzer.com. We will review the issue and help resolve it with a replacement or another suitable solution.

Our team will review your case and arrange for a replacement or appropriate resolution as quickly as possible.